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A decade ago, entrusting an organisation to handle the IT infrastructure of another organisation was a daunting prospect. It felt like entrusting a stranger with your most precious belongings. However, over the years, this practice has become increasingly commonplace. Companies now outsource their IT infrastructure management to experts in the field, confident they can provide the best solutions and services.

The practice of remote IMS has been around for a decade, but it wasn’t until 2020 that it truly gained widespread popularity. When the world was forced to stay inside due to the pandemic, everyone from small start-ups to multinational companies had to shift to RIM for remote IMS. This allowed them to continue their operations without having to be physically present in the same place. The convenience and effectiveness of remote IMS has made it an invaluable tool in the modern business world.

What is Remote Infrastructure Management?

Remote infrastructure management is a process that allows IT operations to be monitored and managed without the need for physical presence. This process is becoming increasingly popular in organisations of all sizes and industries, as it provides a cost-effective way to maintain and manage IT infrastructure. It also allows for improved scalability and flexibility, as well as increased security and reliability.

RIM (Remote Infrastructure Management) is an important addition to IT systems, as it increases working efficiency, improves service availability, and reduces costs. It encompasses a wide range of services, such as network monitoring and management, remote monitoring, database administration, desktop and server administration, and security services. All of these services work together to ensure that IT systems are running smoothly and efficiently. By using RIM, businesses can save money on IT costs while still ensuring that their IT systems are secure and running optimally.

The IT infrastructure management landscape has taken a complete 180-degree turn from what it looked like almost two years ago. In the past, the main focus was on managing and monitoring IT systems. However, nowadays organizations are increasingly relying on RIM (Remote Infrastructure Management) solutions to meet the challenges of the ever-changing IT environment. These solutions provide a comprehensive view of the IT infrastructure, enabling organizations to make informed decisions and optimize their resources.

Remote Infrastructure Management Challenges

There are a few challenges that remote infrastructure management systems face. These are as follows:

Growth and Scalability

A survey by LogicMonitor revealed that only 39% of IT decision-makers believe that their organisation can provide continuous availability uptime during crises, yet 54% are partly confident. To ensure better uptime during crises, IT leaders should focus on IT virtualization, as it will lead to better business continuity. Additionally, they should rely on RIM solutions, which can scale along with the growth of the organisation. These solutions are designed to help IT professionals in providing better uptime during crises.

Security

Security is a major concern for any organization, and the work-from-home model has made organizations more vulnerable to security threats. In 2020, there were nearly 800,000 suspected incidents of internet crime, a huge increase from the 300,000 incidents reported in 2019, which resulted in losses of over USD 4 billion. Of all reported crimes, phishing is the most common. To protect their data, CIOs in India and around the world are searching for a reliable Risk and Information Management (RIM) solution that will not only improve security but also maintain the overall performance and productivity of their employees.

Costs

Another major challenge for CIOs is cost. RIM cost remains a bugbear since it is a newer technology and infrastructure management service providers charge thousands of US dollars for providing services. To get more value for money, investing in monitoring software is a better option. These programs are designed to do everything any RIM service provider would do, but at an affordable cost without adding extra charges.

The cost involved in monitoring software, or a service provider should always yield a decent return on investment, even if the organisation chooses to use the software or service.

Automation

The software that automates remote monitoring is still relatively new, and service providers are still working out the finer details. This means that although remote monitoring is a useful tool, monitoring and management tools offer better performance than others. RIM is still a newer concept and as such, the details are still being worked out to ensure that the best performance is achieved.

AI/Machine Learning

Remote Infrastructure Management (RIM) and Artificial Intelligence/Machine Learning have had a long and difficult history, but that is beginning to change. Now, certain tools are taking full advantage of these technologies and providing users with valuable insights. This helps Chief Information Officers (CIOs) to identify and address problems, as well as suggest more intelligent solutions. Not all remote management tools rely on these technologies, so the software procurement team must do extensive research to find a reliable platform.

What Is the Future of Remote Infrastructure

Management?

Today, organisations are moving towards remote IMS, which is expected to be a lucrative market in the coming years. According to experts, the RIM market is forecasted to reach USD 54.5 billion by 2027. Additionally, the storage system and database management is predicted to grow from 10% to 10.4% within the next five years. It is believed that the United States and China will be the top countries to invest in RIM, making them the most lucrative markets for this technology.

With such massive growth projected for the near future, one can expect to see more innovative and effective innovations from Research in Motion (RIM). It is believed that RIM can also enter the space of small businesses that primarily rely on manual processes to monitor and manage data. This could potentially revolutionize the way small businesses operate, allowing them to become more efficient and productive. RIM’s continued success and growth could mean a brighter future for businesses of all sizes.